Privacy Rights and Personal Information

At eLearningCurve, we take our obligations to receive, hold, store, use, and (upon request) return, transfer and/or delete your personal information in a secure and reasonable manner, which respects your privacy, very seriously. We believe that you are entitled to rely upon us to handle your personal information in a responsible and ethical manner, consistent at all times with the requirements of applicable law. We are also committed to providing you with a personal response to any questions, comments or concerns about how we do so.

What Information Do We Collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form. In addition, if your employer is purchasing Courses or Exams for you to utilize, your employer may provide us with your name and e-mail address without notifying you.

If you access our Courses we retain information about your Course usage. If you take an Exam, we retain information regarding your scores.

When ordering or registering on our site, as appropriate, you may be asked to enter your name, e-mail address, mailing address, and/or phone number. If you make a purchase from us on our site, we will receive, use and protect your credit or debit card information. You may, however, visit our site anonymously without providing any personal information to us.

What Do We Use Your Information For?

Any of the information we collect from you is used primarily to process transactions and fulfill orders related to your purchases, to communicate with you in regards to your courses and exams, and to send you periodic emails and newsletters. If you pass exams or complete a certification program we will issue digital badges or certificates for you using a third party provider and place your name in our website certification registry, unless you request otherwise. In addition, if your employer or similar entity has purchased one or more Courses and/or Exams for you to take in connection with your employment, we may provide your employer (or other purchasing entity) with status reports from time to time regarding your progress.

Your personal information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested. Your personal information may be utilized by us in certain situations, aggregated with such information from other users, in ways which would not identify you in any way publicly or to third parties.

Note: If at any time you would like to unsubscribe from receiving future newsletters, we include detailed unsubscribe instructions at the bottom of each newsletter. Similarly, you can request to have your name removed from our public certification registry.

How Do We Protect Your Information?

We utilize a secure server to store and protect all your personal information. All supplied personal information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Database to be only accessed by those authorized with special access rights to our systems, and are required to keep the information confidential.

After a transaction involving payment to us by you, your private financial information (credit and debit card numbers, social security numbers, etc.) will not be stored on our servers. In general, we retain other personal information, like your name and email address, in connection with your use and completion of Courses and Exams.

Do We Use Cookies?

Yes; Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. We use cookies to help us remember and process the items in your shopping cart and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone or by contacting customer service.

Do We Disclose Any Information to Outside Parties?

We do not sell, trade, lend, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with applicable law, enforce our site policies, or protect our or others' rights, property, or safety. However, non-personally identifiable visitor information (generally in aggregated form) may be provided to other parties for marketing, advertising, or other uses.

Third Party Links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Your Rights in Relation to Your Personal Data

Under our policies and procedures, as well as under applicable law (in some instances), you have certain rights regarding any personal information you or others provide us. These rights include the following:

  1. You have the right to have us receive, hold, store, use, and (upon request) return, transfer and/or delete your personal information in a secure and reasonable manner, which respects your privacy.
  2. You have the right to contact us directly regarding any questions, concerns or problems you may have regarding your personal information, our use of it, and any possible release or wrongful use of such personal information. You have the right to discuss such matters with an individual who is knowledgeable regarding our procedures and policies regarding personal information, and who can help you knowledgeably. That person is our Data Protection Officer, who is described in detail below.
  3. You have the right to be notified by us if we become aware that a data breach may have affected the security or privacy of your personal information which is in our custody. You have the right to be notified of such a potential data breach within seventy-two (72) hours of the time when we first become aware of it.
  4. You have the right to have your personal information returned to you by us, transferred to a third party specified by you, or deleted from our records, upon written request by you for us to take such action. This written request will be handled by us in a reasonable time period, and any return or transfer of your personal information may be in machine-readable form consistent with our policies and procedures at the time. In connection with this request, you may be asked by us to execute our standard documentation regarding such actions, including your acknowledgment that following the completion of such return, transfer or deletion of your personal information, we will be unable to respond to any future inquiries from you or third parties because we will have no ongoing record regarding you.
  5. Your rights regarding your personal information do not (a) require us to violate applicable law in any respect, as reasonably determined our counsel, (b) prevent us from complying with the order of any court of competent jurisdiction, (c) prevent us from responding to any subpoena or similar document issued by, or pursuant to the jurisdiction of, any court of competent jurisdiction, (d) prevent us from furnishing any of its appropriate personnel to testify in any proceeding of, or in any deposition ordered by, any court of competent jurisdiction, or (e) prevent or restrict us from providing reasonable cooperation to law enforcement authorities.

Data Protection Officer

If you have any questions, concerns or problems you may have regarding your personal information, our use of it, and any possible release or wrongful use of such personal information, or wish to have us return, transfer or delete such personal information, you should contact our Data Protection Officer, who is expressly tasked to respond to such inquiries. Our Data Protection Officer is Arkady Maydanchik, who can be reached at arkadym@elearningcurve.com. He will respond promptly to any such inquiries.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at any time by logging into their control panel and going to the 'My Account' page.

Children's Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children's Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at http://ecm.elearningcurve.com/terms.asp

Your Consent

By using our site, you consent to our privacy policy. In addition, before users of Courses and Exams on our site gain access to them, we customarily request and receive their consent, both to our use of their personal information and to our policies and procedures described on this page.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

This policy was last modified on April 8, 2020.

Contacting Us

If there are any questions regarding this privacy policy you may contact us, either contacting the Data Protection Officer described above, or using the information below.

eLearningCurve LLC
305 Midwest Club Parkway
Oak Brook, IL 60523
USA
support@elearningcurve.com