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Business Intelligence (BI) is a core discipline that is essential to get real value from that data that we collect and the information that we manage. Data and information deliver value when they are applied in ways that make successful and sustainable businesses or effective and mission-fulfilling public-sector organizations.
Howard Dresner, in the early 1990's while with the Gartner Group, provided the earliest definition of BI as "the use of facts and fact-based systems to improve decision-making in business." Nearly two decades later, BI is a mainstream business practice. Today we view business intelligence as "the ability of an organization or business to reason, plan, predict, solve problems, think abstractly, comprehend, innovate and learn in ways that increase organizational knowledge, inform decision processes, enable effective actions, and help to establish and achieve business goals." This recent definition, created by Dave Wells and acknowledged by Dresner, gives a sense of the scope and complexity of modern business intelligence. The range of BI disciplines and practices includes data analysis, business analytics, decision processes, measurement, metrics, feedback systems, and much more.
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